Centric 8 Adobe Illustrator Extension work together with Centric 8 to deliver the integration with Adobe Illustrator. The Illustrator Extension have log files consolidated at a single location that may be useful to a support technician during troubleshooting.
Locating the Log Files
Users can access all the PLM Connect Log Files
in a single location. Open any browser and navigate to the following
URL:
http://localhost:8080/api/logs
The log files will be displayed in the browser.
Alternatively, log files are also available in the following locations:
Agent Logs:
This log records the activities of local agent log service.
C:\Users\<myusername>\AppData\Roaming\CentricSoftware\Centric_Adobe_PLM_Connect\c8-local-agent\logs\local-agent.log
Flex Extension Logs:
Flex Extension log files record all details, information logs and
error logs for the extension.
.C:\Users\<myusername>\AppData\Roaming\CentricSoftware\Centric_Adobe_PLM_Connect\illustrator-flex-extension
URI Handler Log:
Direct Edit related logs are available at the following location:
C:\Users\<myusername>\AppData\Roaming\CentricSoftware\Centric_Adobe_PLM_Connect\c8-local-agent\logs\client_uri_handler.log.
IMPORTANT
Ensure that the latest service packs for the Operating System and Adobe Illustrator are updated regularly.